FAQs

I have a question about an order that I placed.

  • All products referenced on our site are sold by www.lazada.com.ph Please reference their Help section for more information about your order.

Why do orders go to a lazada.com.ph website?

Toys"R"Us Philippines has relaunched toysrus.com.ph as a content website that automatically links consumers to lazada.com.ph to purchase products at the Toys"R"Us Official Lazada Page. Consumers browsing toys on toysrus.com.ph can click “Buy Now at lazada.com.ph” to be automatically linked to the same product page on lazada.com.ph to complete their purchase. Guests will be able to take advantage of the great benefits when shopping at lazada.com.ph.