Online Orders

Common questions about orders

I have a question about an order that I placed.

  • All products referenced on our site are sold by Please reference their Help section for more information about your order.

Why do orders go to a website?

Toys"R"Us Philippines has relaunched as a content website that automatically links consumers to to purchase products at the Toys"R"Us Official Lazada Page. Consumers browsing toys on can click “Buy Now at” to be automatically linked to the same product page on to complete their purchase. Guests will be able to take advantage of the great benefits when shopping at